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Government initiatives like e-government focus on improving operational efficiency and achieving better user satisfaction. Redundant agency activities decrease government effectiveness and impede the flow of information and services to citizens. Managing and integrating processes and information between agencies, departments, states, countries, businesses, and citizens is the overwhelming task facing every level of government.

Mandates like e-government are geared toward addressing the integration and efficiency issues in the current IT infrastructure. The overall goal of these projects is:
  • Cutting costs and increasing efficiency with suppliers
  • Improving the delivery of information and services to citizens by leveraging automation and self-service processes
  • Building links between government entities to improve the process of sharing information


Enterprise Management

Improve efficiency by eliminating manual processing, integrating enterprise applications, and improving agency-to-agency communications

Danucom Government business process automation solutions provide the following benefits:

1. Improve productivity and make better use of human resources with easy-to-use, process-oriented applications that simplify tasks and automate steps

2. Reduce errors and effort from re-keying with e-forms that pre-populate data from existing applications and data sources

3. Meet mandates for efficiency and reduced paperwork with automated processes that use intelligent electronic versions of government documents

4. Provide solutions to integrate mobile workers with existing environment seamlessly.

5. Quickly design, automate, and modify processes with a flexible process design application that lets you easily add personnel, steps, and systems, as well as change rules for routing documents and handling exceptions

6. Support collaboration among agencies, vendors, and constituents with scalable web-based solutions that link systems and coordinate processes

7. Ensure the security and confidentiality of processes with digital signature and PKI capabilities


Danucom’s mobile workforce automation solution can completely automate the business process for the following Forms-based field workers in the Government:

  • Health and Human Services (HHS) case workers
  • Probation & Parole Officers
  • Port Authority Inspectors
  • Health Inspectors
  • Tax Collectors
  • Building Inspectors
  • Code Enforcers
  • Transportation Inspectors

Results of this automation are:

  • Higher productivity levels when mobile
  • Efficient automation of forms, contracts and processes
  • Elimination of duplicate efforts, such as re-keying data from paper-based forms or contracts
  • Enablement of constant, real-time communication